Coaching

Use coaching signals

Turn streaks, stalled activity, and leaderboard movement into focused manager coaching.

01

Review signals weekly

Coaching works best while the signal is fresh. Review participation, streaks, and stalled movement during the weekly manager rhythm.

02

Prioritize a small queue

Managers should not chase every signal. Pick the few reps where a conversation can change the week and focus there first.

03

Pair recognition with next steps

Use positive movement as a coaching moment too. Recognition reinforces the behavior, while next steps help the rep repeat it.