01
Find the approval owner
Confirm who owns approval for the reward. High-value or limited rewards should route to a person who can review budget and eligibility.
02
Check redemption limits
Review whether the reward has quantity limits, user limits, or campaign limits. These controls help prevent surprise budget usage.
03
Add fulfillment notes
Before closing the redemption, add notes for delivery details, internal context, or follow-up status. Clear notes make support easier later.